Privacy Policy
Effective Date: January 4, 2026
This Privacy Policy governs the collection, use, and protection of information on referrix.ca (the “Site” or “Platform”). The Site is owned and operated by Sorosh Rai (“Referrix”, “we”, “our”, “us”).
Referrix is a medical information platform intended solely for healthcare professionals. No patient information is collected, transmitted, or stored on this Platform.
By using this Site, you consent to the data practices described in this Privacy Policy. If you do not agree, you should not use the Site.
1. Information We Collect
We may collect the following types of information:
- Account Registration Information: Name, professional email address, password (encrypted), phone number, CPSO number, billing number, fax number, and clinic or practice address
- Professional Status Information: Specialist availability status, estimated wait times, referral acceptance details, and related professional information
- Technical and Usage Information: IP address, login activity, device/browser data, and interactions with the Site
Referrix does not collect or store patient names, identifiers, medical records, or any personal health information.
2. How We Use Your Information
We use collected information for the following purposes:
- To create, authenticate, and manage user accounts
- To display specialist availability and related information to registered users
- To operate, maintain, and secure the Platform
- To communicate important service, security, or policy updates
3. Information Sharing
We do not sell, rent, or trade personal information. Information may be shared only in the following circumstances:
- Between registered users as part of normal Platform functionality (e.g., displaying specialist availability and clinic information)
- When required by law, regulation, court order, or to protect legal rights, safety, or security
4. Data Security
We implement reasonable technical and organizational safeguards to protect information against unauthorized access, disclosure, alteration, or destruction.
While we take security seriously, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Session Technologies
Referrix may use cookies, local storage, or session technologies to:
- Authenticate users and maintain login sessions
- Improve performance and user experience
You may control cookie usage through your browser settings; however, disabling cookies may affect Site functionality.
6. Your Rights
Subject to applicable law, you may request:
- Access to the personal information we hold about you
- Correction of inaccurate or outdated information
- Deletion of your account and associated information
Requests can be made by contacting us using the information below.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal requirements or changes in our practices.
Updated versions will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of the updated Policy.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or your information, please contact us at:
Phone: 437-268-8242
Email: support@referrix.ca