Terms of Service
Effective Date: January 4, 2026
These Terms of Service (“Terms”) govern your use of referrix.ca (the “Site” or “Platform”). The Site is owned and operated by Sorosh Rai (“Referrix”, “we”, “our”, “us”).
Referrix is a medical information platform intended solely for healthcare professionals. No patient information is collected, transmitted, or stored on this Platform.
By accessing or using this Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Site.
1. Platform Purpose and Use
Referrix provides informational tools that allow:
- Specialists to publish referral acceptance status, availability, wait times, and related clinic information
- Family physicians to view specialist availability information
Referrix does not send medical referrals, does not facilitate appointments, and does not collect or store patient data of any kind.
All information displayed on the Platform is provided by users and is offered on an “as-is” basis.
2. User Accounts
To access certain features of the Site, you must create an account. By creating an account, you agree that:
- You are responsible for maintaining the confidentiality of your login credentials
- All activity under your account is your responsibility
- The information you provide is accurate, complete, and up to date
- You will promptly update your information if it changes
We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.
3. User Contributions
Users may post the following information on the Site:
- Referral acceptance status and availability updates
- Clinic, physician, or specialist professional information
By submitting content to the Site, you agree:
- Not to post false, misleading, or unlawful information
- Not to misuse the Platform or interfere with its operation
- That you are authorized to share the information you provide
4. Restrictions
You agree not to:
- Impersonate another individual or organization
- Access or attempt to access accounts or systems without authorization
- Disrupt, damage, or interfere with the Site or its services
- Use the Site for purposes other than its intended professional use
5. Intellectual Property
All content on the Site, including text, design, logos, images, and software, is the property of Sorosh Rai and/or Referrix and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or exploit any Site content without prior written permission.
6. User Goods and Services
The Site may allow users to promote or offer professional services. Referrix does not guarantee the quality, accuracy, or outcomes of any user-provided services and assumes no responsibility for them.
If a user is found to be violating these Terms, Referrix reserves the right to restrict or prohibit such activity.
7. Limitation of Liability
The Site and its content are provided on an “as-is” and “as-available” basis. Referrix makes no guarantees regarding specialist availability, referral acceptance, or outcomes.
To the fullest extent permitted by law, Sorosh Rai, Referrix, and all affiliated parties shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Site.
8. Indemnification
Except where prohibited by law, you agree to indemnify and hold harmless Sorosh Rai, Referrix, and all directors, officers, agents, employees, and affiliates from any claims, losses, damages, liabilities, and legal fees arising from:
- Your use of the Site
- Your violation of these Terms
9. Termination
We may suspend or terminate your access to the Site at any time, with or without notice, for conduct that violates these Terms or applicable laws.
Users may request account deletion by contacting support.
10. Severability
If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions will remain in full force and effect.
11. Changes to These Terms
We may update these Terms from time to time to reflect legal requirements or changes in Site operations. Updated Terms will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of the updated Terms.
12. Contact Information
If you have questions or concerns regarding these Terms, you may contact us at:
Phone: (437) 268-8242
Email: support@referrix.ca